{"id":3916,"date":"2026-10-02T19:58:15","date_gmt":"2026-10-02T19:58:15","guid":{"rendered":"https:\/\/paperbell.com\/support\/?post_type=ht_kb&#038;p=3916"},"modified":"2026-10-07T22:53:25","modified_gmt":"2026-10-07T22:53:25","slug":"connect-your-custom-domain-to-paperbell","status":"publish","type":"ht_kb","link":"https:\/\/paperbell.com\/support\/knowledge-base\/connect-your-custom-domain-to-paperbell\/","title":{"rendered":"Connect Your Custom Domain to Paperbell"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">You can use your own domain for your Paperbell website instead of your paperbell.me URL. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There are two ways you can do this. You will connect either:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your <strong>main domain<\/strong>, such as yourdomain.com (we&#8217;ll also set up www.yourdomain.com)<\/li>\n\n\n\n<li>A <strong>subdomain<\/strong>, such as book.yourdomain.com<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The DNS records you&#8217;ll update depend on which option you choose. <\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon\"><strong>Before you start:<\/strong> The custom domain feature is $5\/month (or $50\/year). You can add it to your subscription from your <a href=\"https:\/\/app.paperbell.com\/provider\/plan\">plan page<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Use your main domain<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Use the main domain option if you want your Paperbell site address to be <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">yourdomain.com <em>or<\/em> www.yourdomain.com<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You&#8217;ll set up both addresses at the same time. If someone visits yourdomain.com, they&#8217;ll automatically be sent to www.yourdomain.com.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You&#8217;ll need to add <strong>two DNS records<\/strong>:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Type<\/strong><\/td><td><strong>Name<\/strong><\/td><td><strong>Value<\/strong><\/td><\/tr><tr><td>A<\/td><td>@<\/td><td>168.220.87.227<\/td><\/tr><tr><td>CNAME<\/td><td>www<\/td><td>custom.paperbell.me<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Important: Both records are required.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This setup works with DNS hosts including GoDaddy, Squarespace, Wix, Namecheap, Cloudflare and others.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Check for conflicting records<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Before adding the new records, check your existing DNS records.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>You&#8217;ll need to remove any other A, AAAA, or ALIAS records with the Name @. <\/strong>These could include records pointing to an old website or a domain parking page.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Don&#8217;t delete unrelated DNS records, <\/strong>such as records used for email. If you&#8217;re unsure, send us an email at hello@paperbell.com and include a screenshot of your DNS records.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Use a subdomain<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you already have a website at your main domain and want to keep it there, you&#8217;ll connect your Paperbell site to a subdomain such as book.yourdomain.com <em>or<\/em> coaching.yourdomain.com<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your existing website will stay at yourdomain.com.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For a subdomain, you only need <strong>one CNAME record<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example, if you&#8217;re using book.yourdomain.com:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Type<\/strong><\/td><td><strong>Name<\/strong><\/td><td><strong>Value<\/strong><\/td><\/tr><tr><td>CNAME<\/td><td>book<\/td><td>custom.paperbell.me<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">The <strong>Name<\/strong> is simply the part that comes before your domain.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So, for book.yourdomain.com, you&#8217;ll enter <strong>book<\/strong><em> <\/em>as the Name. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You don&#8217;t need an A record to connect a subdomain.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Step 1: Add your domain in Paperbell<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Log in to Paperbell and open the <strong>Website Editor<\/strong> in the top right.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"322\" src=\"https:\/\/paperbell.com\/support\/wp-content\/uploads\/2026\/10\/image-10-1024x322.png\" alt=\"\" class=\"wp-image-3941\" style=\"aspect-ratio:3.185185185185185;width:602px;height:auto\" srcset=\"https:\/\/paperbell.com\/support\/wp-content\/uploads\/2026\/10\/image-10-1024x322.png 1024w, https:\/\/paperbell.com\/support\/wp-content\/uploads\/2026\/10\/image-10-300x94.png 300w, https:\/\/paperbell.com\/support\/wp-content\/uploads\/2026\/10\/image-10-50x16.png 50w, https:\/\/paperbell.com\/support\/wp-content\/uploads\/2026\/10\/image-10-768x241.png 768w, https:\/\/paperbell.com\/support\/wp-content\/uploads\/2026\/10\/image-10-60x19.png 60w, https:\/\/paperbell.com\/support\/wp-content\/uploads\/2026\/10\/image-10-1536x482.png 1536w, https:\/\/paperbell.com\/support\/wp-content\/uploads\/2026\/10\/image-10-100x31.png 100w, https:\/\/paperbell.com\/support\/wp-content\/uploads\/2026\/10\/image-10.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Select <strong>Settings<\/strong>, then click <strong>Use your own domain<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"802\" height=\"1012\" src=\"https:\/\/paperbell.com\/support\/wp-content\/uploads\/2026\/10\/image-9.png\" alt=\"\" class=\"wp-image-3940\" style=\"aspect-ratio:0.7931488801054019;width:439px;height:auto\" srcset=\"https:\/\/paperbell.com\/support\/wp-content\/uploads\/2026\/10\/image-9.png 802w, https:\/\/paperbell.com\/support\/wp-content\/uploads\/2026\/10\/image-9-238x300.png 238w, https:\/\/paperbell.com\/support\/wp-content\/uploads\/2026\/10\/image-9-40x50.png 40w, https:\/\/paperbell.com\/support\/wp-content\/uploads\/2026\/10\/image-9-48x60.png 48w, https:\/\/paperbell.com\/support\/wp-content\/uploads\/2026\/10\/image-9-79x100.png 79w, https:\/\/paperbell.com\/support\/wp-content\/uploads\/2026\/10\/image-9-768x969.png 768w\" sizes=\"auto, (max-width: 802px) 100vw, 802px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Enter the domain you want to use.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you&#8217;re connecting your main domain, enter:<\/p>\n\n\n\n<p class=\"has-blue-color has-text-color has-link-color wp-elements-1 wp-block-paragraph\"><strong>yourdomain.com<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"760\" src=\"https:\/\/paperbell.com\/support\/wp-content\/uploads\/2026\/10\/image-7-1024x760.png\" alt=\"\" class=\"wp-image-3938\" style=\"aspect-ratio:1.3467561521252795;width:422px;height:auto\" srcset=\"https:\/\/paperbell.com\/support\/wp-content\/uploads\/2026\/10\/image-7-1024x760.png 1024w, https:\/\/paperbell.com\/support\/wp-content\/uploads\/2026\/10\/image-7-300x223.png 300w, https:\/\/paperbell.com\/support\/wp-content\/uploads\/2026\/10\/image-7-767x569.png 767w, https:\/\/paperbell.com\/support\/wp-content\/uploads\/2026\/10\/image-7-50x37.png 50w, https:\/\/paperbell.com\/support\/wp-content\/uploads\/2026\/10\/image-7-60x45.png 60w, https:\/\/paperbell.com\/support\/wp-content\/uploads\/2026\/10\/image-7-100x74.png 100w, https:\/\/paperbell.com\/support\/wp-content\/uploads\/2026\/10\/image-7.png 1372w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">For a subdomain, enter the full subdomain:<\/p>\n\n\n\n<p class=\"has-blue-color has-text-color has-link-color wp-elements-2 wp-block-paragraph\">book.yourdomain.com<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"779\" src=\"https:\/\/paperbell.com\/support\/wp-content\/uploads\/2026\/10\/image-8-1024x779.png\" alt=\"\" class=\"wp-image-3939\" style=\"aspect-ratio:1.3172866520787747;width:505px;height:auto\" srcset=\"https:\/\/paperbell.com\/support\/wp-content\/uploads\/2026\/10\/image-8-1024x779.png 1024w, https:\/\/paperbell.com\/support\/wp-content\/uploads\/2026\/10\/image-8-300x228.png 300w, https:\/\/paperbell.com\/support\/wp-content\/uploads\/2026\/10\/image-8-768x584.png 768w, https:\/\/paperbell.com\/support\/wp-content\/uploads\/2026\/10\/image-8-50x38.png 50w, https:\/\/paperbell.com\/support\/wp-content\/uploads\/2026\/10\/image-8-60x46.png 60w, https:\/\/paperbell.com\/support\/wp-content\/uploads\/2026\/10\/image-8-100x76.png 100w, https:\/\/paperbell.com\/support\/wp-content\/uploads\/2026\/10\/image-8.png 1386w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Click <strong>Add Domain<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Paperbell will show you the DNS records you need.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Keep this page open while you update your DNS settings.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Step 2: Update your DNS records<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You&#8217;ll make these changes with the company that manages your domain&#8217;s DNS.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Choose your provider below for instructions on adding or updating DNS records:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>GoDaddy:<\/strong> <a href=\"https:\/\/www.godaddy.com\/help\/add-an-a-record-19238\">Add an A record<\/a> | <a href=\"https:\/\/www.godaddy.com\/help\/add-a-cname-record-19236\">Add a CNAME record<\/a><\/li>\n\n\n\n<li><strong>Squarespace \/ Google Domains:<\/strong> <a href=\"https:\/\/support.squarespace.com\/hc\/en-us\/articles\/31119879125645-DNS-records-for-web-hosting\">DNS records for web hosting<\/a><\/li>\n\n\n\n<li><strong>Namecheap:<\/strong> <a href=\"https:\/\/www.namecheap.com\/support\/knowledgebase\/article.aspx\/319\/2237\/how-can-i-set-up-an-a-address-record-for-my-domain\/\">Add an A record<\/a> | <a href=\"https:\/\/www.namecheap.com\/support\/knowledgebase\/article.aspx\/9646\/2237\/how-to-create-a-cname-record-for-your-domain\/\">Add a CNAME record<\/a><\/li>\n\n\n\n<li><strong>Wix:<\/strong> <a href=\"https:\/\/support.wix.com\/en\/article\/adding-or-updating-a-records-in-your-wix-account\">Add an A record<\/a> | <a href=\"https:\/\/support.wix.com\/en\/article\/adding-or-updating-cname-records-in-your-wix-account\">Add a CNAME record<\/a><\/li>\n\n\n\n<li><strong>Cloudflare:<\/strong> <a href=\"https:\/\/developers.cloudflare.com\/dns\/manage-dns-records\/how-to\/create-dns-records\/\">Create DNS records<\/a><\/li>\n\n\n\n<li><strong>Porkbun:<\/strong> <a href=\"https:\/\/kb.porkbun.com\/article\/231-how-to-add-dns-records-on-porkbun\">Add DNS records<\/a><\/li>\n\n\n\n<li><strong>Bluehost:<\/strong> <a href=\"https:\/\/www.bluehost.com\/help\/article\/dm-guide-to-the-dns-tab-in-the-account-manager\">Manage DNS records<\/a><\/li>\n\n\n\n<li><strong>Hostinger:<\/strong> <a href=\"https:\/\/www.hostinger.com\/support\/4468886-how-to-manage-a-records-at-hostinger\/\">Manage A records<\/a> | <a href=\"https:\/\/www.hostinger.com\/support\/4738777-how-to-manage-cname-records-at-hostinger\/\">Manage CNAME records<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Using your main domain?<\/strong> Add both the A record for @ and the CNAME for www.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">Some domain providers use a blank Name or Host field instead of @ for your main domain. Follow your provider&#8217;s instructions above if their terminology is different.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Using a subdomain <\/strong>like <strong>book.yourdomain.com?<\/strong> Add only the CNAME for your chosen subdomain.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Step 3: Wait for your domain to connect<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once you&#8217;ve updated your DNS records, Paperbell will automatically check your domain.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When everything is connected, you&#8217;ll receive an email letting you know your domain is live.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Got the &#8220;live&#8221; email but your site isn&#8217;t loading?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you&#8217;ve just received the email and your new domain doesn&#8217;t load on your computer, give it a few minutes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your computer may still remember your old DNS settings for a short time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can also try opening your site on your phone using <strong>mobile data instead of Wi-Fi<\/strong>. Your computer should pick up the new settings on its own, usually within an hour.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Already have a custom domain that&#8217;s working?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If your existing Paperbell custom domain is already connected and working, <strong>you don&#8217;t need to change anything<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your current setup will continue to work.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you previously tried to connect your main domain and it failed, you&#8217;ll need to update your DNS settings using the new main-domain setup above.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You can use your own domain for your Paperbell website instead of your paperbell.me URL. There are two ways you can do this. You will connect either: The DNS records you&#8217;ll update depend on which option you choose. Use your main domain Use the main domain option if you want&#8230;<\/p>\n","protected":false},"author":14,"template":"","format":"standard","meta":{"_yoast_wpseo_focuskw":"","_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"","footnotes":""},"ht-kb-category":[17],"ht-kb-tag":[],"class_list":["post-3916","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-walkthrough"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Connect Your Custom Domain to Paperbell<\/title>\n<meta name=\"description\" content=\"You can use your own domain for your Paperbell website instead of your paperbell.me URL. There are two ways you can do this. 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