Has this ever happened to you . . . you get an email that says “Your session has been rescheduled” . . . and you’re left scratching your head wondering what the original time was?
Yeah, we’ve heard from several coaches about this exact frustration! Especially those of you juggling lots of clients or who tend to have last-minute schedule changes. (I know my fellow moms feel me on that one!)
Well, problem solved! 🥳
When you or your client reschedules a session, the automated email now shows BOTH the old date/time AND the new date/time. No more detective work required!
Here’s what your clients will see now:
Previous session: Tuesday, March 15th at 2:00 PM EST
New session: Thursday, March 17th at 10:00 AM EST
Super clear, right?
This works for:
• Client-initiated reschedules through their portal
• Any changes you make to appointments on your end
• Both individual and group sessions
Bet you could guess that this improvement came directly from your feedback!