Ever had a client message you like “hey, I didn’t expect that charge on my card”?
Yeah… not the best look. Even when it’s a payment plan they agreed to, surprise charges can feel jarring.
Your clients now automatically get an email reminder 7 days before their next payment plan payment is due. 🎉
Here’s how it works:
- Client signs up for a package with a payment plan
- 7 days before each upcoming payment, they get a friendly heads-up email
- No surprises, no awkward “what’s this charge?” messages
- Your clients feel taken care of, and you look super professional
This is already turned on for everyone! You don’t need to set anything up. If you have clients on payment plans right now, they’ll start getting reminders before their next payment.
Frequently asked questions
“What if I DON’T want my clients to get these reminders?”
No problem! You can turn this off in your notification settings. Just uncheck the payment reminder option.
“Does this work for subscriptions too?”
Stripe already sends reminders for subscription payments — so this fills in the gap for payment plans specifically. Your clients are covered either way!
“Will the reminder show the correct amount if I gave them a coupon?”
Yes! The reminder reflects any coupon discounts, so your client sees the actual amount they’ll be charged. No confusion.