1. Home
  2. Frequently Asked Questions
  3. Can I tell how many visitors have checked out my Paperbell site?

Can I tell how many visitors have checked out my Paperbell site?

If you’ve wondered whether anyone is perusing your offerings, or if you’re shouting into the wind, we’ve got you covered.

Look for an email report from Paperbell each week with the subject “Some activity on your site 📊”, in which we’ll tell you:

  • the total number of visitors to your Paperbell site in the previous 7 days
  • your top 5 most-viewed packages, and the number of visits each received
  • a heads-up about any active packages that have a problem preventing them from showing on your site

That’s it! Simple, super-useful snapshot of how your Paperbell website and packages are performing.

A couple of notes: 

  • By visitors, we mean a particular IP address visiting your site per day; so if the same visitor (from the same computer/network) visits several times in one day, those visits all count as 1 visitor from that day. If they visit the next day from the same computer/network connection, it’ll count as a new visitor in your weekly tally.
  • If you check out your site multiple times as you create it, each of those visits won’t be logged as a unique hit — it’ll just count as 1 of your visitors that day.
  • If your site didn’t receive any visitors in the 7 days leading up to the report date, you won’t receive an email.
  • The number of visitors does include your own activity (though again, it’ll be 1 visitor counted for all the visits you make on a particular day).

Visitor report FAQs

Can I find out who these visitors are?

No – sorry!

Does the number of visitors include my own?

Yes! The number of visits in our email report includes your own activity (though for each day, you’d only ever count as 1 visitor, even if you check things out multiple times).

If you’re concerned about skewing numbers, check out your site via the Website Editor instead. The editor provides a live preview of your homepage and package landing pages without affecting your visitor count.

Can I set up more advanced tracking or find out other kinds of metrics?

Not at the moment, but we’re open to suggestions. If you’re interested in reporting on other metrics, please drop us an email and let us know, so we can consider this for future development. Thanks!

Can I run these reports myself?

No. Please keep an eye out for our weekly email report. 👀

What kind of warnings will I get about my active packages?

We’ll let you know about any issues that are preventing any packages set to an “active” status from showing on your website. Specifically:

  • If a package needs a price set
  • If you’ve set a price, but haven’t yet integrated a payment provider
  • You’ve set up a package with a subscription or payment plan and don’t have Stripe integrated
  • If you’ve uploaded a contract, but haven’t completed your email confirmation

Was this article helpful?

Related Articles