Can I have multiple coaches or an admin login for my account?
Paperbell is designed for use by one coach. We currently do not support multiple coaches / logins or additional admins...
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Frequently Asked Questions
Frequently Asked Questions (and their answers!) about the paperbell coaching platform
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Can I limit the number of appointments available per day or week?
Paperbell does not have a “maximum appointments per day” setting. BUT we do have a workaround that will let you... -
Can I sell digital downloads?
Here’s how to sell just a digital download with no appointments on Paperbell. First, turn off any kind of appointment... -
Can I have a custom Paperbell website URL?
Your Paperbell site URL is automatically created as https://paperbell.me/[your-name], but you can change that [your-name] part to whatever you like... -
Do you have an affiliate program?
Yes! Paperbell has an affiliate program, where we pay out $100 per customer. You can learn more and register at... -
Do you have a free trial or free plan?
Does Paperbell offer a free plan or free trial? Yes! Our free preview accounts include all functionality so that you... -
Does Paperbell support multiple languages?
Paperbell is in English, and that is currently the only language offered. You can write your package pages in any... -
How do clients book time with me?
Why do I need to share a booking/scheduling link? In Paperbell, packages are the first step in scheduling/booking. Clients book... -
How do I add clients to Paperbell?
Add clients to Paperbell who have paid to work with you This is also how you grant access to clients... -
How do I add my logo and images to my homepage and package pages?
Website Logo Upload your logo into the profile pic section of your site. To get there, click into your Homepage... -
How do I add a logo to my website?
Upload your logo into the profile pic section of your website. To get there, click into your Homepage editor, and... -
How do I add or remove appointments from my client’s package purchase?
There are a few scenarios in which you might want to change the number of appointments in a client’s package:... -
How do I cancel my subscription?
You can cancel your subscription by clicking the ‘Cancel’ button in the Plan section here. Your account will be active... -
How do I switch my Paperbell subscription from annual to monthly (or the other way around)?
Have you decided it’s more convenient to pay for Paperbell monthly rather than on our discounted annual plan? No problem!... -
How do I change when my client’s payment hits?
Perhaps you have a client on a payment plan or subscription and they need to temporarily change or pause their... -
How do I charge a third party for my client’s coaching sessions?
First, are you doing a couples or family session? If so, read our article on setting that up here. Here’s... -
How do I create an invoice?
Can Paperbell create invoices? Paperbell does not create your typical PDF attachment type of invoice. But we do something better!... -
How do I create different availability for different clients or packages?
When you add availability to Paperbell, it will default to working for every package. (And if you want things to... -
How do I create different pricing options for a package (pay-in-full discount)?
Sometimes your clients like to have options! Some want to knock out the whole bill up front, and some prefer... -
How do I create and share my terms & conditions with clients?
Paperbell includes the option to add terms & conditions linked to all of your package pages and automatically agreed to... -
How do I invite a couple or family to the same package?
If you offer coaching for companies, families, or couples we recommend you create an invite-only group package for each pair... -
How do I message everyone with the same package?
Here’s a handy way to email all of your clients who are in the same group coaching program or who... -
How do I offer multiple pricing options?
Let your clients choose their price by offering multiple prices for the same package. Click into the Purchase Options &... -
How do I refund my client?
Refund a payment Clients can be refunded via your payment provider (either Stripe or Paypal). Here’s how to do it... -
How do I remove a client from Paperbell?
Why You Should Not Remove Clients from Paperbell Before you delete/remove a client from Paperbell, first ask yourself if it...