Frequently Asked Questions

So you’d like to delete your account? If you’ve been using Paperbell with clients PROCEED WITH CAUTION as this will...

Paperbell is an excellent tool for your free discovery calls, and it’s very easy to do! Create a new package...

Would you like to have some packages in one currency and others in another? We’ve got a way to do...

Cancellation Policy You can self-cancel anytime by going to https://app.paperbell.com/provider/plan Your service will stay active until the end of your...

We currently do not support multiple users / logins on one account. If this feature is important to you, please...

Most of the time, Paperbell remembers your client automatically and they don’t need to enter a confirmation code. This creates...

Want to customize your checkout and appointment scheduling experience with your own logo? Here’s how! Go to your checkout settings...

Paperbell is in English, and that is currently the only language offered. You can write your package pages in any...

Why You Should Not Remove Clients from Paperbell Before you delete/remove a client from Paperbell, first ask yourself if it...

Are you looking to email all of your clients who are in the same group coaching program or other type...

You can’t customize your Paperbell shop or package URLs, though we plan to add that in the future. (We’ll keep...

Does Paperbell offer a free plan or free trial? Yes! Our free accounts include all functionality so that you can...

Looking to send an individual message/email to one particular client*? Here’s how to do it! (If you’re looking to set...

Perhaps you have a client on a payment plan or subscription and they need to temporarily change or pause their...

If you offer coaching for companies, families or couples you may have the need to create a package with multiple...

Paperbell does not have a “maximum appointments per day” setting. BUT we do have a workaround that will let you...

You probably know that your clients can self-schedule using Paperbell. But did you know that you can also schedule for...

First, are you doing a couples or family session? If so, read our article on setting that up here. Here’s...