How to delete your Paperbell account So you’d like to delete your account? If you’ve been using Paperbell with clients PROCEED WITH CAUTION as this will...
How do I create a free discovery session? Paperbell is an excellent tool for your free discovery calls, and it’s very easy to do! Create a new package...
How to Create Packages with Different Currencies Would you like to have some packages in one currency and others in another? We’ve got a way to do...
Refund and Cancellation Policy Cancellation Policy You can self-cancel anytime by going to https://app.paperbell.com/provider/plan Your service will stay active until the end of your...
Multiple Users / Logins We currently do not support multiple users / logins on one account. If this feature is important to you, please...
Why is my client getting asked for a confirmation code? Most of the time, Paperbell remembers your client automatically and they don’t need to enter a confirmation code. This creates...
How do I add my logo/brand to Paperbell? Want to customize your checkout and appointment scheduling experience with your own logo? Here’s how! Go to your checkout settings...
Does Paperbell support multiple languages? Paperbell is in English, and that is currently the only language offered. You can write your package pages in any...
How do I remove a client from Paperbell? Why You Should Not Remove Clients from Paperbell Before you delete/remove a client from Paperbell, first ask yourself if it...
How do I email everyone who has signed up for a package? Are you looking to email all of your clients who are in the same group coaching program or other type...
Can I use my own domain name? You can’t customize your Paperbell shop or package URLs, though we plan to add that in the future. (We’ll keep...
Do you have a free trial or free plan? Does Paperbell offer a free plan or free trial? Yes! Our free accounts include all functionality so that you can...
How To Message a Client Through Paperbell Looking to send an individual message/email to one particular client*? Here’s how to do it! (If you’re looking to set...
How do I change when my client’s payment hits? Perhaps you have a client on a payment plan or subscription and they need to temporarily change or pause their...
How do I invite a couple or family to the same package? If you offer coaching for companies, families or couples you may have the need to create a package with multiple...
How can I limit the number of appointments per day or week? Paperbell does not have a “maximum appointments per day” setting. BUT we do have a workaround that will let you...
How can I schedule for my clients? You probably know that your clients can self-schedule using Paperbell. But did you know that you can also schedule for...
The person paying isn’t the person receiving coaching – how do I set this up? First, are you doing a couples or family session? If so, read our article on setting that up here. Here’s...