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How do I sell digital downloads on Paperbell?

Want to sell just a digital download with no appointments on Paperbell? Here’s how.

First, turn off any kind of appointment in your package, it looks like this:

Next, upload your files using the “File Sharing” section of your package

How do my clients find these files?
In the “Shared files” section in your client’s Paperbell login. (They can go to app.paperbell.com/client to login.) If you haven’t shared any files they won’t see this tab.

And if they have purchased multiple packages with files they’ll see the files listed under the packages. Here’s a screenshot of what it looks like when they have purchased one package with files:

We recommend including a note to remind clients to download their files in your automatic purchase email for your package.

What happens if I add a file after the client purchases?
It will be automatically shared to all clients who have ever purchased the package. Nice! Note that your client’s won’t receive a notification message, so if you’ve added something new that you want your clients to check out, make sure to let them know to go to app.paperbell.com/client

What happens if I delete a file?
It will automatically disappear from the Shared Files section of all clients who have ever purchased the package.

What kinds of files can I share?
You can share ANY kind of file except for video and zip files. Audio files yes, graphic files yes, powerpoints yes, spreadsheets yes, everything else YES!

Why can’t I include videos? Is there a workaround for sharing videos?
Video files are huuuuge and generally aren’t a great experience to download.

If you want to deliver video content to your client we recommend linking to a youtube video or online course in your purchase email (which you’ll find in your handy “Automatic emails” tab right next to “Shared Files”). OR you could create a PDF called “Video course access” or something like that, and include instructions/a link on how to access it.

Can I include digital downloads with a coaching package with appointments?
Yes! You can include digital downloads with any other kind of coaching package.

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