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Connect Your Custom Domain to Paperbell

You can use your own domain for your Paperbell website instead of your paperbell.me URL.

There are two ways you can do this. You will connect either:

  • Your main domain, such as yourdomain.com (we’ll also set up www.yourdomain.com)
  • A subdomain, such as book.yourdomain.com

The DNS records you’ll update depend on which option you choose.

Before you start: The custom domain feature is $5/month (or $50/year). You can add it to your subscription from your plan page.

Use your main domain

Use the main domain option if you want your Paperbell site address to be

yourdomain.com or www.yourdomain.com

You’ll set up both addresses at the same time. If someone visits yourdomain.com, they’ll automatically be sent to www.yourdomain.com.

You’ll need to add two DNS records:

TypeNameValue
A@168.220.87.227
CNAMEwwwcustom.paperbell.me

Important: Both records are required.

This setup works with DNS hosts including GoDaddy, Squarespace, Wix, Namecheap, Cloudflare and others.

Check for conflicting records

Before adding the new records, check your existing DNS records.

You’ll need to remove any other A, AAAA, or ALIAS records with the Name @. These could include records pointing to an old website or a domain parking page.

Don’t delete unrelated DNS records, such as records used for email. If you’re unsure, send us an email at hello@paperbell.com and include a screenshot of your DNS records.

Use a subdomain

If you already have a website at your main domain and want to keep it there, you’ll connect your Paperbell site to a subdomain such as book.yourdomain.com or coaching.yourdomain.com

Your existing website will stay at yourdomain.com.

For a subdomain, you only need one CNAME record.

For example, if you’re using book.yourdomain.com:

TypeNameValue
CNAMEbookcustom.paperbell.me

The Name is simply the part that comes before your domain.

So, for book.yourdomain.com, you’ll enter book as the Name.

You don’t need an A record to connect a subdomain.

Step 1: Add your domain in Paperbell

Log in to Paperbell and open the Website Editor in the top right.

Select Settings, then click Use your own domain.

Enter the domain you want to use.

If you’re connecting your main domain, enter:

For a subdomain, enter the full subdomain:

Click Add Domain.

Paperbell will show you the DNS records you need.

Keep this page open while you update your DNS settings.

Step 2: Update your DNS records

You’ll make these changes with the company that manages your domain’s DNS.

Choose your provider below for instructions on adding or updating DNS records:

Using your main domain? Add both the A record for @ and the CNAME for www.

Some domain providers use a blank Name or Host field instead of @ for your main domain. Follow your provider’s instructions above if their terminology is different.

Using a subdomain like book.yourdomain.com? Add only the CNAME for your chosen subdomain.

Step 3: Wait for your domain to connect

Once you’ve updated your DNS records, Paperbell will automatically check your domain.

When everything is connected, you’ll receive an email letting you know your domain is live.

Got the “live” email but your site isn’t loading?

If you’ve just received the email and your new domain doesn’t load on your computer, give it a few minutes.

Your computer may still remember your old DNS settings for a short time.

You can also try opening your site on your phone using mobile data instead of Wi-Fi. Your computer should pick up the new settings on its own, usually within an hour.

Already have a custom domain that’s working?

If your existing Paperbell custom domain is already connected and working, you don’t need to change anything.

Your current setup will continue to work.

If you previously tried to connect your main domain and it failed, you’ll need to update your DNS settings using the new main-domain setup above.

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