You’re here because you’re thinking about building your coaching business on Quenza. Or finding the best alternative. 

Maybe you’ve tried Quenza and found you’re missing some key tools that would keep the mess out of your coaching business, or maybe you want to make sure you pick the best tool before you finally commit.

If you’re looking for a breakdown of what Quenza is like specifically for coaches and consultants, you’re in the right place! If you’re a therapist, counselor, or mental health practitioner, you can skip this post. But if you’re a coach or consultant, keep reading to see how Quenza compares to the best alternative specifically for your industry.

What is Quenza?

Quenza is an online platform that allows you to organize your business and keep your clients engaged through exercises and forms.

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Mental health practitioners and coaches can use this platform to streamline their digital paperwork and improve their standard of care.

How Does Quenza Work?

Let’s walk through how the main features of Quenza work.

Pre-made exercises and activities

Instead of reinventing the wheel for every client, Quenza lets you build several actions and exercises for your clients, such as:

• Worksheets
• Reflection prompts or ideas
• Surveys

Each time you onboard a new client, you can reuse the same exercises and activities instead of manually setting them up again and again. 

Organize your intake forms and contracts

As soon as your client completes a form or an activity, Quenza will display responses instantly. You can:

• Add notes to your client’s work
• Decide whether to share these notes with the client or not
• Download a client’s completed activities as a PDF

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Chat with your clients within the platform

Instead of sending emails back and forth, keep your client communication streamlined using Quenza’s chat feature.

User-friendly app for your clients

Your clients can download a mobile app where they can:

• Get notified every time you send them a new activity to do
• Keep their to-do list of activities organized
• Set up automated reminders so they remember to finish activities
• Download their completed activities as a PDF

It’s a great way to keep clients engaged and improve the coaching relationship.

One-to-many model

If you work in an organization with other coaches or consultants, you can easily set Quenza up to allow multiple people to work with a single client.

This is ideal for multi-disciplinary teams that support clients on several fronts.

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The opposite is true. You can also coach multiple clients at once in a group coaching model. 

The Major Downsides of Quenza for Coaches & Consultants

Quenza is a powerful tool to provide specific paths and exercises for your clients. 

But it does have several downsides for coaches and consultants, mainly because it’s designed for mental health practitioners first and foremost. 

No scheduling features

The Quenza website even states it:

Quenza is meant to be a value-add to one-on-one sessions, not a replacement.

What this means is that coaches will need to pay for another tool to allow clients to book sessions into their calendars. 

The other option is to go the manual route and have back-and-forth conversations via email to schedule sessions. But that wastes so much time!

Pro tip: There’s no easier way to schedule your clients while running your entire coaching business than by using Paperbell. Claim your free account and get your own coaching website set up in minutes. 

No way to create packages or take payments

Although Quenza comes fully loaded with contracts, you can’t create coaching packages and take payments.

Coaches who use Quenza will either rely on cash payments or use a separate payment processor. But because it’s separate, you won’t be able to automate your processes.

For example, you’ll have to follow up manually to send a contract when your client pays. And you’ll be on the hook to send them payment reminders, too!

No options to keep track of remaining sessions

Quenza is designed for mental health practitioners. Typically, clients pay for one session of counseling or therapy and keep paying as they go.

But coaches who sell their services via coaching packages need to track how many sessions a client has left from their paid package. And Quenza doesn’t allow you to do that.

This means you’ll have to keep track of your sessions elsewhere, or try to remember them off the top of your head. 

And when your brain is full of information like: 

• Remembering to send payment reminders
• Keeping track of coaching sessions
• Reminding clients to book their next session

You won’t be at the top of your game to focus on helping your clients achieve transformational results!

Higher subscription fee if you want additional clients and features

Quenza’s Lite plan starts at $27 a month. But at this price, you only get:

• 5 clients
• No custom logos or brand colors
• No custom domain for your coaching website

As you increase how many clients you work with, you’ll have to upgrade. The Plus plan ($47/month) gets you 20 clients and the ability to add a logo and brand colors. The Pro plan ($87/month) gets you 75 clients and a custom domain.

The Best Quenza Alternative: Paperbell

Like Quenza, Paperbell is an online software tool that can help you keep track of your clients and share your best resources with them.

But unlike Quenza, which works best for: 

• Therapists
• Counselors
• Other mental health practitioners

Paperbell is exclusively for coaches and consultants. 

It’s a bit tricky to share a perfect side-by-side comparison of Quenza and Paperbell because their core purposes are fundamentally different. But when you break down each of their core features, it quickly becomes obvious that Paperbell is designed with coaches and consultants in mind, while Quenza was created as an additional tool for therapists to keep their clients engaged.

Let’s compare how some of Paperbell’s core features work differently from Quenza.

Create packages (and accept payment)

You know the awkward feeling you get when you have to follow up with your coaching clients about a late payment?

That’s no longer necessary with Paperbell. With this tool, everything is seamlessly integrated so that coaching packages, payments, and payment reminders are part of the same automated workflow.

Whether you have: 

• Multi-session coaching packages
• Signature single-session offers
• Subscription packages

Paperbell lets you set it all up. No invoicing needed. 

Plus, you can set up automated emails to remind clients about upcoming or late payments. No need to worry about forgetting to send that email yourself.

And the cherry on top? Your bookkeeping will be much easier to manage when you have ONE (and only one!) channel to receive all your client payments. 

Create a beautiful website to sell your coaching

Creating custom coaching packages is just the beginning.

Your days of spending hours designing custom coaching proposals are over. In Paperbell, all of your coaching packages are hosted on a sleek coaching website that doesn’t require any coding or designing. 

All you need to do is share your beautiful website with your clients to let them choose the package they want, book, and pay! 

This is ideal for coaches who don’t have a website yet (or those who want a new coaching website that integrates your whole business on a single platform).

Plus, your client can create unique logins in the client portal to manage their bookings or purchase more sessions, all without requiring your input. 

Here is how to set up your very own coaching website in minutes:

Advanced scheduling designed for coaches and consultants

Once your client has paid for their sessions, they can book themselves in your calendar without communicating back and forth with you. 

The scheduling tool allows you to time-block your ideal coaching schedule so that clients never book in a time slot you don’t like. And because Paperbell syncs with your Google Calendar, you’ll never accidentally get double-booked.

You can even block off different days or hours for different session types! For example, you can reserve your mornings for discovery sessions and block time in the afternoons for paid client sessions.

Or, you can get even more granular! Here’s an example schedule you could create if you have multiple package types:

• Free discovery sessions: only in the mornings on Monday, Wednesday, and Thursday
• Tuesdays are reserved specifically for VIP days
• Regular coaching sessions in the afternoons on Monday and Wednesday
• No sessions on Friday

The sky’s the limit. You’re 100% in control of what your calendar looks like.

Create a complete client experience 

Paperbell isn’t “just” a payment processor and appointment scheduling tool. It’s a complete coaching platform that allows you to sell and manage every part of your client’s experience.

Within a single glance at a client’s profile, you can see:

• How many sessions they have left
• Answers they provided for your questionnaires
• Your private notes
• Full history of appointments, purchased packages, and lifetime spend
• Signed contracts
• Upcoming appointments

But you can also upgrade the coaching experience with digital downloads! Automatically include bonus resources as part of specific coaching packages, or allow clients to buy resources separately.

Like Quenza, Paperbell allows you to deliver specific content over a certain schedule. So, if clients from your signature coaching program need to receive Video 1 and Guided Meditation 1 in their second week of working with you, that’s exactly what will happen automatically.

And because of the user-friendly client portal, your coaching clients can access everything they need in a single place. So not only can you stay focused, but they can, too!

FAQs About Quenza

Is Quenza legit?

Yes, Quenza is a legit platform used by mental health practitioners and coaches. It’s designed primarily for therapists, counselors, and other science-based activities providers to deliver digital exercises and track client progress. It’s limited for coaches who need scheduling and payment features.

What is Quenza used for?

Quenza is used to organize a large library of client paperwork, deliver pre-made exercises and activities, manage intake forms and contracts, and facilitate client communication through chat. It’s primarily designed for mental health practitioners to enhance client engagement between sessions.

Is Quenza HIPAA compliant?

Yes, Quenza is HIPAA compliant and designed with healthcare privacy in mind. This makes it a great security service for health practitioners who need to protect sensitive client information, though coaches should verify if HIPAA compliance and such security solutions are required for their practice.

Sell Your Coaching Online The Crazy-Simple Way 

Quenza is an amazing tool for mental health practitioners who want to keep clients engaged in between sessions. Because of their heavy focus on pre-built exercises and pathways, it’s easy to scale your practice without sacrificing your quality of care.

But for coaches and consultants, Quenza is less than ideal.

At first glance, Quenza doesn’t seem too expensive. The Starter plan is only $27 per month, and the Plus Plan is only $47! But because Quenza is missing so many crucial features for coaches, this pricing doesn’t include all the other tools you’ll need to make your coaching business work.

And that’s without even mentioning how messy it will be to streamline an appointment scheduling tool, payment processor, and Quenza to work together seamlessly!

On the other hand, Paperbell was created specifically for coaches and consultants. And it’s easier to set up and use than most all-in-one platforms available online. 

Start your free account and try it out to see for yourself.

Editor’s Note: This post was originally published in February 2023 and has since been updated for accuracy.