Can I have multiple coaches or an admin login for my account?
Looking for a Paperbell team account with multiple coaches? Paperbell is designed for use by one coach. We currently do...
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Frequently Asked Questions
Frequently Asked Questions (and their answers!) about the paperbell coaching platform
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Can I limit the number of appointments available per day or week?
Want to limit appointments per day in Paperbell? There isn’t a “maximum appointments per day” setting, but there’s a workaround.... -
Can I sell digital downloads?
Want to sell digital downloads in Paperbell? Here’s how. Looking to deliver an online course or content delivered over time?... -
Can I have a custom Paperbell website URL?
Want a custom Paperbell URL? Your Paperbell site URL is automatically created as https://paperbell.me/[your-name], but you can change that [your-name]... -
Do you have an affiliate program?
Yes! The Paperbell affiliate program pays $100 per customer you refer. You can learn more here: Questions about Paperbell? Check... -
Do you have a free trial or free plan?
Curious about Paperbell? Great news: your free trial week lets you explore Paperbell with zero commitment. Does Paperbell offer a... -
Does Paperbell support multiple languages?
Looking for Paperbell language support? Currently, Paperbell is in English only. You can write your package pages in any language,... -
How do clients book time with me?
Why do I need to share a booking/scheduling link? In Paperbell, packages are the first step in scheduling/booking. Clients book... -
How do I add clients to Paperbell?
Need to add clients to Paperbell manually? Here’s when you should do it and step-by-step instructions. Hold up! We ONLY... -
How do I add my logo and images to my homepage and package pages?
Want to add logo to Paperbell? Here’s how to upload your logo and images to your site. Website Logo Upload... -
How do I add a logo to my website?
Want to add your logo to Paperbell? Upload it into the profile pic section of your website. To get there,... -
How do I add or remove appointments from my client’s package purchase?
Need to add or remove appointments from a client’s package? There are a few scenarios in which you might want... -
How do I cancel my subscription?
Need to cancel Paperbell subscription? You can cancel by clicking the ‘Cancel’ button in the Plan section here. Your account... -
How do I switch my Paperbell subscription from annual to monthly (or the other way around)?
Want to switch your Paperbell subscription from annual to monthly, or the other way around? No problem! Hop over to... -
How do I change when my client’s payment hits?
Need to change a client’s payment date? Perhaps you have a client on a payment plan or subscription and they... -
How do I charge a third party for my client’s coaching sessions?
Need to set up a third party payment — where one person pays but someone else receives the coaching? First,... -
How do I create an invoice?
Need a Paperbell invoice for your clients? Can Paperbell create invoices? Paperbell does not create your typical PDF attachment type... -
How do I create different availability for different clients or packages?
Want Paperbell custom availability for different packages? When you add availability to Paperbell, it will default to working for every... -
How do I create different pricing options for a package (pay-in-full discount)?
Want to offer a pay-in-full discount? Sometimes your clients like to have options! Some want to knock out the whole... -
How do I create and share my terms & conditions with clients?
Want to add client terms and conditions to your packages? Paperbell includes the option to add terms & conditions linked... -
How do I invite a couple or family to the same package?
Setting up couple or family coaching in Paperbell? There are two ways to do this, depending on whether you need... -
How do I message everyone with the same package?
Need to message clients by package? Here’s a handy way to email all of your clients who are in the... -
How do I offer multiple pricing options?
Want to offer multiple pricing options? Let your clients choose their price by offering multiple prices for the same package.... -
How do I refund my client?
Refund a payment Clients can be refunded via your payment provider (either Stripe or Paypal). Here’s how to do it... -
How do I remove a client from Paperbell?
We do not recommend deleting clients from your Paperbell account – please proceed with caution! Why you should not remove...