You love working with your coaching clients one-on-one, but squeezing every bit of support into a scheduled Zoom call? That’s a tough ask. For you and your clients.
What if you could offer high-touch support without stacking your calendar with back-to-back calls?
That’s where Voxer comes in. Coaches have been using it for years to communicate with clients asynchronously, and in 2026, it’s only gotten more useful (more on the new AI features in a bit).
Keep reading to learn:
- What Voxer is and how it works
- How much Voxer costs (including the new Pro + AI plan)
- Four benefits of Voxer coaching
- Four ways to add Voxer to your coaching business
- How to set up a Voxer coaching package with Paperbell
What is Voxer?
Voxer is a voice chat app that works like a digital walkie-talkie. You record a voice message and your client hears it in real time (if they’re listening when you send it) or later when they check in. Think of it like a voicemail that feels like a conversation.
In addition to voice messages, you can also share text, photos, and video.
To send someone a message, you just press the orange walkie-talkie icon at the bottom of the screen.
If you’re in a chat when someone is speaking, you can listen in real time. Otherwise, the recording is there waiting for you whenever you’re ready.
Voxer is genuinely simple to use, even for coaches who don’t consider themselves a “techie”.
How Much Does Voxer Cost in 2026?
Good news: you can start using Voxer for free. Here’s a quick breakdown of the current Voxer plans:
- Personal (free): Live and recorded voice messages, text, photos, video, one-on-one and group chats (up to 500 people), Dropbox integration, and SSL encryption. One catch: message history is limited to 30 days. After that, old messages disappear. This matters for coaches. If a client sends you something important on day 1 of their program, it won’t be there on day 45 unless you save it.
- Pro + AI ($7.99/month, or $4.17/month billed annually): Everything in the free plan, plus extended message storage, voice-to-text transcription, AI message summaries, AI chat summaries, message translation, broadcast chats, admin chats, and advanced search.
- Business ($6/user/month billed annually): Built for teams of 20+, with a private network, account control, team management, and SSO (Single Sign-On) support.
For most coaches, the free Personal plan is plenty to start. If you’re running a high-touch program where clients need access to past conversations, the Pro + AI plan is worth considering. The transcription and summary features alone can save you a lot of time.
What’s New in 2026: Voxer’s AI Features
Voxer’s Pro + AI plan now includes some genuinely useful features for coaches:
- AI message summaries: Long voice message from a client? Voxer can summarize it for you so you get the gist before you dive in.
- AI chat summaries: Useful for reviewing an entire client conversation quickly. Handy before a session or when picking up after a break.
- Voice-to-text transcription: Get a written version of any voice message. Great if a client sends a detailed question while you’re in a meeting and you want to read it rather than listen.
- Message translation: Coaching clients across language barriers? This one’s huge for international coaches.
No other coaching blog is talking about Voxer’s AI features yet. If you’re already using Voxer (or thinking about it), knowing what’s available on the paid plan helps you decide whether upgrading makes sense for your practice.
How Does Voxer Coaching Work?
The most common way coaches work with clients is through video calls: Zoom, Google Meet, or similar. But there’s a whole world of support that can happen between those calls.
Voxer coaching fills that gap. Instead of a long email chain when a client needs help mid-week, they fire off a quick voice message. You respond when it works for you. It’s async, it’s intimate, and it fits around your schedule.
You can use Voxer as a standalone offer or layer it into an existing program. Either way, it’s one of the best tools for giving clients a real-time-feeling of support without burning yourself out.
4 Benefits of Using Voxer for Coaching
Should you start using Voxer for coaching? Here are four benefits to consider:
1. Overcome Time Differences
Many coaches build online practices with clients from all over the world. While it’s amazing, it does create real scheduling headaches when your client’s in Auckland and you’re in London.
With Voxer, you don’t have to be online at the same time. Your client leaves a message; you respond in the morning. They listen on their lunch break. No one has to get up at 3 a.m. for a Zoom call.
2. Create an Additional Revenue Stream
Even if you already have coaching packages, Voxer coaching can be its own revenue stream.
Clients who aren’t ready for your signature coaching program can get a taste of what it’s like to work with you at a lower entry point. You can land new clients and earn their trust before they’re ready for the bigger investment.
3. Increase the Value of Your Existing Packages
Voxer coaching is excellent as a standalone offer, and it’s also a fantastic add-on to existing coaching packages.
Clients on the fence about whether your program is worth it can rest easy knowing they’ll have your voice in their corner between sessions. You’re not adding hours to your schedule. You’re adding a layer of support that makes the whole package more compelling.
4. Help Your Coaching Clients Get Better Results
Voxer lets you show up more authentically than email. When you speak, your clients hear your tone, your energy, your enthusiasm. That doesn’t come through in a typed reply.
If you’re naturally a talker, Voxer is a dream. You can ramble through a response without crafting the “perfect sentence.” And if your client is a writer, they can text you instead. Either way, communication becomes easier and more natural, and better communication leads to better results.
4 Ways to Offer Voxer Coaching to Your Clients
Have you decided Voxer should be part of your coaching business? Here are four ways to add it to your suite of offers.
1. Provide Additional Support for Existing Coaching Packages
You don’t need to build brand-new offers from scratch. You can simply include Voxer as an add-on between coaching calls.
For example, intuitive life coach Madison Arnholt added Voxer to her one-on-one coaching package:
She offers unlimited voice or text messaging support between sessions, which adds real value to the package without requiring more scheduled hours.
2. Add ‘Voxer Office Hours’ to Your Coaching Programs
Rather than unlimited Voxer access, many coaches offer Voxer Office Hours instead. You’re available for a set window each week, clients know when they can expect a response, and you have clear limits on your time.
This works for both private and group coaching. Relationship coach Grace Lang has office hours on Voxer from Monday to Friday, for instance.
Alternatively, you can sell it as a standalone service, like Lindsey Hazel:
The main thing is being transparent about availability. They’re called “Office Hours” for a reason: specify what days and times clients can expect to hear back from you, and whether there’s a limit on questions per week.
3. Try a Voxer VIP Day
A VIP Day is a day reserved entirely for one client. It can look different depending on how you work:
- Spend a full day (4-8 hours) on calls or in person
- Hop on and off calls while your client does homework in between
- Do a hybrid of coaching, consulting, and done-for-you work
A Voxer VIP Day is another option. It’s a smart one for coaches who want the intensity of a VIP Day without burning out.
During a Voxer Day, your client has exclusive access to you via Voxer. Since you’re not locked on a Zoom call, you both get space to think and process. Elizabeth Goddard has a great example of what this looks like in practice. She makes it clear that the offer isn’t a 10-hour marathon, but clients can still expect her to be responsive throughout the day.
Even though you won’t be on a call all day, block out your calendar. When you use Paperbell to sell a Voxer Day, it’s easy to set yourself as automatically busy so no one double-books you.
4. Sell a Voxer-Only Coaching Program
Finally, you can keep it simple and offer a Voxer-only program. Think of it like a traditional coaching program that spans a few weeks or months, but instead of scheduled Zoom sessions, your clients have ongoing Voxer access for a set period.
Business coach Amanda from The Rising CEO offers three tiers of Voxer coaching:
Clients can pick a single-day session (similar to a VIP Day) or a 3-month coaching package, paid in full or in monthly installments.
Ready to sell your first Voxer coaching package?
Paperbell makes it easy to package it, set your price, and collect payment, all in one place. Try Paperbell for free and have your Voxer offer ready to sell today.
Using Voxer After Your Coaching Program Ends
Here’s a Voxer strategy most coaches don’t think about: offering post-program Voxer access as a retention or alumni bonus.
Your client just finished a 3-month program. They’ve made real progress. But they’re also a little nervous about going it alone.
What if you offered 30 days of Voxer access after the program ends, either included in the package price or as a low-cost add-on? It gives clients a safety net while they’re building their independence. And it’s a natural bridge to your next offer, whether that’s a maintenance retainer, a group program, or another round of coaching.
It doesn’t have to be unlimited. Even a weekly Voxer check-in for a month can make a huge difference to how a client feels when the “official” program wraps up. Set the expectation clearly upfront (days available, response time window), and it becomes a high-value touchpoint that costs you very little time.
Voxer vs. WhatsApp: What’s the Difference?
If your clients already use WhatsApp, you might be wondering whether there’s a real reason to switch. Fair question.
Here’s how they compare for coaching specifically:
- Voice-first design: Voxer is built around voice messaging. The walkie-talkie experience is the whole point. WhatsApp does voice messages too, but the app is designed around text and calls. For coaches who want clients to communicate by voice, Voxer is the more natural fit.
- Async expectation: Voxer naturally sets an asynchronous expectation. Clients expect to leave a message and get a reply later. WhatsApp, with its “online” indicators and read receipts, can feel more like instant messaging, which creates pressure on both sides to respond quickly.
- Business positioning: Using a coaching-specific tool signals professionalism. “I use Voxer for client support” reads differently than “message me on WhatsApp.” It’s a small thing, but it reinforces that the coaching relationship has structure.
- AI features: Voxer’s Pro + AI plan includes transcription, summaries, and translation. WhatsApp has no equivalent for business coaching use.
- Privacy: Both use end-to-end encryption. WhatsApp is owned by Meta; Voxer is independent. If your clients have data concerns about Meta products, that’s worth mentioning.
Bottom line: if you just need clients to be able to send you a voice message, WhatsApp works fine. But if you want a tool built for the async coaching relationship and comes with AI features that save you time, Voxer is the better choice.
How to Use the Voxer App With Clients
1. Download Voxer and Set Up Your Account
Voxer is available on iPhone, Android, or in your browser. Download the app, sign up with your details (name, email, phone), create a password, and customize your username.
2. Explore Voxer’s Key Features
Familiarize yourself by experimenting with Voxer’s features. Use the built-in Voxerbot chat to practice.
- Star important messages for easy access later.
- Save or download important messages. Free accounts only show 30 days of history, so anything worth keeping should be saved.
- Start group chats with clients for collaborative discussions.
The paid Pro + AI plan adds unlimited message history and transcription. Worth considering if you’re running multi-month programs where old messages matter.
3. Onboard Your Clients
Have clients sign up for a free account (it takes two minutes) and share your Voxer username. You can also send them your profile link via email or text.
4. Set Clear Expectations
Before starting, establish your communication ground rules:
- Purpose: Clarify whether Voxer is for quick updates or deeper discussions.
- Availability: Set the days and times clients can expect a response.
- Response time: Let clients know how quickly you’ll reply outside your set hours.
Clear guidelines keep Voxer from becoming a source of anxiety for either of you.
How to Create a Voxer Coaching Package the Simple Way
Once you’ve decided what type of Voxer coaching you want to offer, you need a way to sell it. Paperbell makes that part simple.
If you don’t already have an account, create a free one so you can follow along. The screenshots below are from a free account, so everything you see is available to you from day one.
First, make sure you’re in the Packages tab of Paperbell. Click + Create new:
You’ll then choose between a one-time or payment plan, or a subscription package.
A subscription makes sense if you’re selling ongoing monthly Voxer office hours. A one-time or payment plan makes more sense for a Voxer VIP Day or a coaching package that includes Voxer support.
For this example, we’ll use one time/payment plan:
Name your package and customize the details. For a Voxer VIP Day running 9 a.m. to 4 p.m., set it to 420 minutes on your calendar.
If you’re offering Voxer Office Hours (no set appointment), just turn off Appointment Details.
You can also decide whether clients need to book or pay first.
Next, Paperbell will prompt you to set your price. If you’ve already connected Stripe or PayPal (which takes a few minutes), you’re ready to accept payment immediately.
Finally, customize the description and appearance of your package. Add your logo, break down what’s included in your Voxer offer, and write a teaser overview.
You can also add extras like:
- Contracts
- Intake surveys (forms)
- Additional content (workbooks, homework, etc.)
- Automated emails
- Group sessions
And that’s it. Your package is ready. Set your availability (if you included an appointment), then share your page wherever you market yourself.
FAQ
What is Voxer Used for?
Voxer is a messaging app used for voice, text, and multimedia communication. Coaches use it to offer real-time-feeling client support between sessions without scheduling more calls.
How is Voxer Different From Texting?
Voxer lets you send live voice messages, like a walkie-talkie, so clients hear your tone and energy rather than just words on a screen. You can also listen to messages in real time or play them back later. Traditional texting doesn’t have that.
What is the Difference Between WhatsApp and Voxer?
Voxer is voice-first with walkie-talkie features and AI tools (transcription, summaries, translation) built into the paid plan. WhatsApp is a general messaging app that handles voice, video, and text. For coaching specifically, Voxer sets a clearer async expectation and doesn’t carry the “text me on WhatsApp” personal vibe that can blur professional boundaries.
Add Voxer Coaching to Your Business
Now you have everything you need to start using Voxer with your clients, from picking the right plan, to setting up your offer, to packaging it in a way that actually sells.
Set clear availability boundaries from the start so Voxer stays manageable, and consider saving important messages if you’re on the free plan (remember the 30-day storage limit).
Ready to sell your first Voxer package? Paperbell handles the scheduling, payments, contracts, and client portal so you can focus on the coaching. Try Paperbell for free and have your Voxer offer up and running today.
Editor’s Note: This post was originally published in March 2023 and has since been updated for accuracy.
